Reserve a Ride

Benzie Bus offers curb to curb reserved ride service with advanced reservations. Reservation requests should be made at least one hour ahead of time. ADA cardholders and seniors 60 and older will be given first priority for ride service.

Making Reservations

To reserve a ride: call to speak with a Transportation Coordinator  at 231-325-3000 option 1, or download the Ecolane app. Reservations must be made at least one hour in advance.

We require no less than one hour in advance for cancelling a ride. If a ride is cancelled less than one hour in advance, the rider will be charged a No Show fee which will be equivalent to the original fare.

Please be prepared to board the bus upon arrival at your location. The bus will wait up to 3 minutes before departing for its next stop, at which point the rider will be charged the No Show fee

Link to Ecolane Self-Service

Ecolane Self-Service Instruction Video

Ecolane Detailed Instructions